Customer Relationship Managers (CRMs)

Hover over the links for notes:

• HelpScout
• SupportBee
• BeSnappy [DEAD]
• Intercom
• FreshDesk
• Front (coupon code for 3 months free: startuppack)
• FogBugz [DEAD]
• Missive
• Helpy
• Hiver Gmail Add-on
• Close

Specifically the live chat at the bottom of every page feature:

• Intercom
• Drift (now Salesloft I guess)
• Olark
• Crisp
• Freshworks
• SocialChat (maybe dead)
• ChatThingy (dead or changed?)
• TalkJS
• HelpCrunch
• Tawk.to

Ideas for a personal CRM:

https://airtable.com/templates/personal/exp7KcHbb6laaJkjU/personal-crm

I haven’t tried it but Fabriq — https://www.ourfabriq.com/ — seems to be in this category.

Also googling “Fabriq Dex” turned up this: https://www.theatlantic.com/technology/archive/2019/11/personal-crm-software-uphabit-dex-google-spreadsheets/601531/

Further dumping ground / brainstorming:

• https://www.monicahq.com/
• https://www.indiehackers.com/post/have-you-paid-for-a-personal-crm-app-did-it-work-for-you-cb68ea9a7c
• https://nat.app/
• https://uphabit.com/
• http://getdex.com
• https://clay.earth

Ideas from SaaS Friends:

• https://www.saasfriends.com/c/saas-stuff/engagement-tools?login_token=wwZaQqWrs1Fn4kLXyTjwUCmWnczHxE9T3XnN
• userlist.com
• customer.io
• intercom
• vitally.io
• drip